• M.L.I.S., School of Library and Information Science, San Jose State University, 2011.
  • M.A., English, Graduate School of Arts & Sciences, University of Virginia, 2007.
  • B.A., English, Troy University, 2005.

Academic Employment

Head, Outreach and Engagement, Loyola Marymount University (June 2018 – present)

  • Currently, I am the Head of Outreach and Engagement for the William H. Hannon Library at Loyola Marymount University where I lead the library’s efforts in reaching and serving all of its diverse user populations through events, exhibitions, marketing, publications, and orientations.

Outreach and Communications Librarian, Loyola Marymount University (October 2015 – May 2018)

  • Coordinated outreach, programming, and communication services at the William H. Hannon Library.

Reference and Instruction Librarian, Whittier College (August 2013 – October 2015)

  • Coordinated the reference, instruction, interlibrary loan, and social media for Wardman Library,

Library Supervisor, University of Southern California (December 2009 – August 2013) 

  • Supervised a diverse team of student assistants working to catalog over 105,000 unidentified monographic and serials titles in the offsite library. Other duties included reference, instruction, and research guide development.

Administrative Assistant, University of Southern California (September 2007 – December 2009)

  • Assisted Technical Services director and unit heads in maintaining departmental records, monitoring daily operations, addressing technology problems, and developing immediate, on-site solutions.

Project Assistant, Piers Plowman Electronic Archive (April 2006 – May 2007)

  • Assisted project directors in developing digital scholarly editions of textual works according to TEI standards for the Institute of Advanced Technology in the Humanities at the University of Virginia.


  • Kelly, K. & Jackson, J.M. (2023). The Eras Tour of library marketing. Public Services Quarterly, 19(4), 302-308. DOI: 10.1080/15228959.2023.2247321. Link.
  • Metzger, R. & Jackson, J. (2022). Developing Competencies for Outreach Work in Academic Libraries. College & Research Libraries, 83(4), 646. doi:
  • Jackson, J., Andrade, R., Raby, C., & Rosen, R. (2022). Apples and Oranges: An Indicator for Assessing the Relative Impact of Library Events. Journal of Library Outreach & Engagement, 2(1), 56. doi:
  • Hazlitt, J. & Jackson, J. (2021). Hiring Student Graphic Designers: Benefits, Challenges, and Lessons Learned. Journal of Library Outreach & Engagement, 1(2), 8-13. DOI: 10.21900/j.jloe.v1i2.823
  • Jackson, J. (2019, September). Outreach Assessment: A Two-Pronged Approach. Against the Grain, 31(4). Link.
  • Benedetti, A., Jackson, J. & Luo, L. (2018, March). Vignettes: Implications for LIS Research. College & Research Libraries, 79(2), 222-236. DOI: 10.5860/crl.79.2.222. Link.
  • Jackson, J. (2016, October). Review of Kevin L. Smith’s Owning and Using Scholarship: An IP Handbook for Teachers and Researchers (Association of College and Research Libraries, 2015). Library Quarterly, 86(4), 474-476.
  • Hazlitt, J. & Jackson, J. (2016). Faculty Pub Night at the William H. Hannon Library: Highlighting Faculty Works Through Creative Programming. Public Services Quarterly, 12(2), 164-171. DOI: 10.1080/15228959.2016.1160810. Link.
  • Halpern, R., Eaker, C., Jackson, J. & Bouquin, D. (2015, March 11). #DitchTheSurvey: Expanding Methodological Diversity in LIS Research. In the Library With the Lead Pipe. Link. PDF.
  • Jackson, J. & Whiteside, A. (2014, June 9). Open Sourcing Ideas: Sharing and Recreating a Library Instruction Program. ACRL TechConnect. Link.
  • Jackson, J.M. (2013). Getting your MLIS degree online: Tips from a recent grad. In K. Harrod (Ed.), Continuing Education for Librarians: Workshops, Conferences, College and Related Education. Jefferson, NC: McFarland & Company, Inc.
  • Jackson, J.M. (2013, January). Review of Daniel C. Mack and Craig Gibson’s (Eds) Interdisciplinarity and Academic Libraries (Association of College and Research Libraries, 2012). College & Research Libraries, 74(1), 103-104.
  • Jackson, J.M. (2012, Dec 4). Many Hats, Many Tools: Getting Things Done in the Library. ULS Universe (ACRL). Link.
  • Jackson, J.M. (2011, March). Review of Peter Beal’s Dictionary of English Manuscript Terminology, 1450–2000 (Oxford University Press, 2009). College & Research Libraries, 72(2), 192-193.
  • Jackson, J.M. (2011, January). Getting the most out of graduate school: Building communities online. SLIS Descriptor. Link.

Presentations and Workshops

  • Acosta, E.S., Archambault, S. G., Jackson, J., & Weiss, A. (2021, July). The misinformation pandemic: Who can you trust? Presentation at the National Association of Media Literacy Education Virtual Conference.  
  • Alvarado, A., Ghilardi, B., Jackson, John, Thornel, L. & Wardzala, S. (2021, June). Creating Spaces for Meaningful Dialogue: The Human Library at Three Universities. AJCU Justice in Higher Education Conference. Virtual poster.
  • Branch, N., Garrett, T., Jackson, John, and Kuebel-Hernandez, J. (2021, March). SCELC Libraries on Communication Value. A panel discussion at SCELCapalooza.
  • Borgerding, J., Jackson, J., Peters, J., & Garczynski, J. (2019, April). Recasting the Parentative: Seeking Balance Amidst the Busyness. Panel presented at the meeting of the Association of College & Research Libraries, Cleveland, OH.
  • Davidson, C., Kruse, J., Jackson, J., Mastel, K., & Wainwright, A. (2018, June). We’re All in It Together: Focusing Outreach & Assessment to Your Institution’s Strategic Goals. Panel presented at the meeting of the American Library Association, New Orleans, LA.
  • Hazlitt, J. and Jackson, J. (2017, November 9). Screaming into the Ether: Assessing E-resources Outreach. Presentation at the Charleston Conference, Charleston, SC.
  • Borgerding, J., Garczynski, J., Jackson, J. and Peters, J. (2017, March 27). When Treading Water Isn’t Enough: What Academic Librarian Parents Need to Thrive. Panel at the Association of College & Research Libraries Conference, Baltimore, MD.
  • Block, C., Jackson, J., Jason, D., and Rutledge, L. (2016, March 7). Using IDIs and Focus Groups. Panel presentation at the SCELCapalooza, Los Angeles, CA.
  • Jackson, J. (2016, November 17). Forget the Gate Counts: Assessing Transformative Programming. Presentation at the Library Marketing & Communications Conference, Dallas, TX.
  • Andrade, R and Jackson, J. (2016, November 16). Everything is Awesome: Teaming Up with Students for Library Outreach. Presentation at the Library Marketing & Communications Conference, Dallas, TX.
  • Jackson, J. (2016, April 21). Keep it Green: Leading Sustainable and Successful Online Teams. Invited speaker at the Texas Library Association Annual Conference, Houston, TX.
  • Jackson, J. (2014, April 24). EDS in FYE at Dub-C: Integrating a Discovery Layer into First-Year Instruction at Whittier College. Presented at the LMU Hannon Library Discovery Day Camp, Los Angeles, CA. Link.
  • Moran, C., Steiner Burkhardt, H., Filar-Williams, B., and Jackson, J. (2015, March 26). Keep it Green: Leading Sustainable and Successful Online Teams. Panel presented at the Association of College and Research Libraries Conference, Portland, OR.
  • Jackson, J., Lee, Young, and Orozco, C.M. (2014, April). The Maker/Leader: Leading from the Middle through Innovation. Preconference presented at the California Academic & Research Libraries Conference, San Jose, CA.
  • Branch, N., Jackson, J., and Ransom, D. (2014, April). Database Demolition: Exploding the Scope of Information Literacy and Leading through Pedagogy. Workshop presented at the California Academic & Research Libraries Conference, San Jose, CA.
  • Herzog, A., Miller, R., Wilson, A., Jackson, J., Symons, D., and Palmer, M. (2013, April). Braving the New World:  What Do Online Library Educators Need to Know? Virtual presentation at Association of College and Research Libraries (ACRL), Indianapolis, IN.
  • Herzog, A., Miller, R., Wilson, A., Jackson, J., Symons, D., and Palmer, M. (2012, June). Professional Development for Online Instruction Librarians.  Poster presented at American Library Association Annual Conference, Anaheim, CA.
  • Jackson, J. and Lee, Y. (2012, June). LibLegis: Library Advocacy through Legislative Awareness, or Info to the People. Poster presented at American Library Association Annual Conference, Anaheim, CA.
  • Coltin, A., Jackson, J., Lee, Y., Orozco, C., and Woods, M. (2012, June). Jumpstarter: Prep for Professional Success. Workshop presented to the CLA Student Interest Group, Los Angeles, CA
  • Jackson, J. (2012, May). Beyond Facebook: Niche Social Networking for Academic Research. Presentation at the University of Southern California, Los Angeles, CA.
  • Choi, A., Dougherty-Johnson, M., Jackson, J., Leishman, D., and Marino, M. (2011, October). Library Innoventions: Envisioning the Future of Electronic and New Media Literature in Libraries. Panel presented at the &Now Festival of New Writing, San Diego, CA.
  • Jackson, J. and Lee, Y. (2011, April). Grow Thyself: Making the Transition from Student to Professional. Workshop presented to the CLA Student Interest Group, Los Angeles, CA.


  • Jackson, J. (2017, April). American Library Association PR X-change Award. For “Librarians Take Over LMU SnapChat” (Category: Bibliographies/Booklists, Materials promoting Collections, Services, Resources -electronic)
  • Jackson, J. (2017, April). American Library Association PR X-change Award. For “LMU Day of Giving Social Media Campaign” (Category: Advocacy/Fundraising Materials-electronic)
  • 2016 ALISE/ProQuest Methodology Paper Competition (co-authored article with Allison Benedetti and Lili Luo, entitled “Vignettes: Implications for LIS
  • Institute for Research Design in Librarianship, Scholar (2014)
  • ALA Emerging Leader (2012)

Professional Membership

  • Association of College and Research Libraries (2010 – present)
  • American Library Association (2009 – present)

Professional Service

  • Library Marketing and Communications Group, Board Member (2024 – present)
  • ACRL ULS Academic Outreach Committee, Member (2020 – present)
  • SCELC Marketing & Communications Committee, Member (2017 – 2021)
  • ACRL 2019 Panel Sessions Committee, Member (2017 – 2019)
  • ACRL 2017 Conference TechConnect Committee, Co-Chair (2015 – 2017)
  • ACRL ULS Nominating Committee, Member (2016 – 2018)
  • ALA Website Advisory Committee, Member (2014 – 2017)
  • CARL 2016 Conference Posters Committee (2015 – 2016)
  • ACRL Student Learning and Information Literacy Committee, Member (2014 – 2016)
  • ACRL 2015 Conference Innovations Committee, Member (2013 – 2015)
  • ACRL Information Literacy Web Site Committee, Member (2013 – 2014)
  • ACRL Membership Committee, Ex-Officio Member (2013 – 2014)
  • ACRL Representative to the ALA Website Advisory Committee (2013 – 2014)
  • ACRL ULS Executive Committee, Member (2013 – 2014)
  • ACRL ULS Conference Program Planning–Las Vegas, 2014 Committee, Chair (2013 – 2014)
  • ACRL New Members Discussion Group, Co-Convener (2012 – 2014)
  • ACRL 2013 Conference Innovations Committee, Member (2011 – 2013)
  • ALA New Members Round Table, Footnotes Committee, Member (2010 – 2011)