Last month, I took over the marketing column for Public Services Quarterly, following Katy Kelly’s 10-year tenure at the helm. To signify the transition, Kelly and I co-wrote an article, “The Eras Tour of library marketing,” reflecting back upon the topics covered under her leadership and looking toward the future.
At one point, I asked Kelly to consider the future of library marketing, and specifically to consider potential threats, to which she responded:
“Lack of respect. Marketing is a management function and library employees who do this work should be compensated at a managerial level or else they will leave, burn out, or quietly quit. In addition, they should be invited to participate in conversations regarding big changes or initiatives at the earliest juncture. Administrators who don’t recognize this will end up with more work and confusion internally and externally.”
Shortly after our article was published, one of my favorite creators, sidneymorss, posted the following on TikTok. The industry is different, but the vibe is the same as Kelly’s quote above. Someone please create a library version!