So long as we rely on code and algorithms to locate information, there will always be the hurdle of implicit bias. The same can be said of relying on humans.

“As long as Google has a commercial interest in appearing omniscient, it probably won’t work to improve knowledge panel transparency. That burden will fall instead to people like Taraborelli and nonprofits like the Wikimedia Foundation, which is working on an open-license, machine-readable knowledge base that will both source all of its statements and accommodate conflicting sources.”

The burden also falls to librarians and educators to teach the skills necessary for being a critical reader-researcher.