From Back to Work, Ep. 58, about 56 minutes in:

“The incentive that you want to give people is to do the right thing… It’s [your] job to enable people to do their best work, to protect them from people who would try to undermine that, and to make sure that they have the tools and resources they need to get it accomplished without anybody screwing with them… A [good] leader is somebody that you trust to do the right thing.”

Merlin Mann is my hero.


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